Christmas Assistance

  • Christmas Assistance

    Schedule a time to apply

    Registration for the 2019 Christmas Assistance program will begin in mid-September. The link will be posted to this page when the time comes. Este año, las personas que hablan español en el área de Richmond tendrán la oportunidad de registrarse a través de la Oficina de Asuntos Multiculturales de la Ciudad de Richmond (OMA por sus siglas en inglés).

    Online appointments open:

    Tri-Cities: September 16 – 20 (UPDATE: All appointments have been filled.) 

    OMA (Spanish): October 1 – 3 (IMPORTANTE: Ya se acabaron las citas.)

    Richmond: September 30 – October 11 (UPDATE: All appointments have been filled.) 

    Richmond Seniors (62+): September 30 – October 11 (UPDATE: All appointments have been filled.) 

    Requesting Christmas Assistance

    Here’s how the process works:

    • Anyone requesting Christmas Assistance will schedule an appointment online to come in and register for assistance in person.
    • We will release a set number of appointments online each day. Appointments become available exactly two weeks before the in-person registration date. For example, for an in-person registration date of October 16, the earliest those appointments would appear in our online system is October 2.
    • Please keep in mind, due to a high volume of requests, we can’t guarantee your preferred date will be available. If a particular day is booked, your best bet is to check the system every day as new appointments get released.
    • During in-person registration, you must bring all required documentation and wish lists/clothing sizes for your children.
    • If all requirements are met, you will then be given a time/day to return to pick up your gifts and coat(s) in December.

    Families MUST bring the following records with them to their appointment:

    1. Photo identification (proof of current address needed if not on I.D.)
    2. Birth certificates (to verify ages) for registered children (ages 0-14)
    3. Applicant should be prepared with all eligible children’s clothing sizes.
    4. Proof of household income (one of the following)
    • Benefits award letter from Social Services or Section 8 Housing or
    • Most current month’s paystub or
    • Benefits award letter from Employment Commission or
    • Benefits award letter from Social Security or private insurance company

    Families MUST meet at least one of the following eligibility criteria:

    • Experiencing a financial crisis or hardship
    • Child/children participate on free or reduced lunch program
    • Receive TANF (please bring award letter)
    • Receive SNAP (please bring award letter)
    • Low income, at/below the poverty line

    NOTE: To preserve the magic of Christmas, children are not allowed at the application site or Christmas Distribution Center.


    2019 Christmas Distribution Period & Locations

    Applicants should pick-up gifts during their appointment time, as highlighted on the confirmation sheet received at the time of registration.

     Items to bring for gift pick-up:

    • Registration Confirmation Sheet (given at registration, will have your appointment date/time highlighted)
    • Photo I.D.


    Dates: Monday, December 16 – Thursday, December 19, 2019
    Location: 9204 Stony Point Pkwy, Richmond, VA 23235 (former DICK’S Sporting Goods space at Stony Point Fashion Park)


    Dates: Thursday, December 12
    Location: 1228 South West Street, Petersburg, VA 23803


    Volunteering at Christmas

    To volunteer with The Salvation Army at Christmas, please click here to create a volunteer profile. Once you’ve created your volunteer profile, you’ll see a list of our current Christmas volunteer opportunities and will be able to sign up based on your schedule.

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